Extended Stay America Suites - Fort Worth - Medical Center

Nothing.

Avoid this place at all costs! The rooms are filthy and the bed was full of bugs. The keycards never worked and I had to have them replaced several times over a couple of days. To put the cherry on top of the cake, a few people I was visiting with who had booked separate rooms from me came back one night and had found all their belongings missing from their room. It turned out that all their stuff had been packed up by the staff and put in reception because they had booked their room out for someone else that night! This is despite the people I was with having paid and had proof that they had booked for that night too. Despite the fact that they claimed the property was full (this was despite the fact that no one was in their rooms) they had to at midnight book another room for the night somewhere else and go there... Even though the price of this place is good, don't bother with here as you may not even have a room guaranteed even though you have paid and booked it!

Ice machine and water would be better.

Appliances too old

I wish I could rate it with the expression of the clerk's face when I walked in to check in for my reservation. Her look of annoyance + disregard was exactly her entire demeanor at work. I spent 2 and 1/2 decades in Hospitality leadership, managing luxury destination properties all over the country. I never write reviews. But I wrote a review with my interaction with her because she was so overwhelmingly unfriendly unhelpful and a great example of how one employee in certain operations can ruin reputations single-handedly. Someone who works with her or hired her knows that that she is a completely liability to their business. I went as far as to write a review. I think my first night there stating I knew I was not going to get my deposit for the fact other than we had an interaction that was unpleasant due to her inability to properly check guests into her property. All I had to do was read previous reviews of guests who had troubled interactions with any of the staff or employees here and they all don't receive their room deposit back. So I made a review prior to me even leaving stating I would lose it. It's pastor mandatory window of returning the deposit and there's absolutely no excuse for deposit to take that long in hospitality as I've been at the very top of operations for nearly two decades. This is a chintzy attempt for the deposit to not be delivered on time and forgotten so its length to be returned as intentional and meant to be aggressively dishonest.

Excelente localização

Muita tranquilidade!

There is construction in front of the property.