Extended Stay America Suites - Washington, DC - Rockville

For such a wonderful location near Rio and between shadygrove metro and Rockville metro cannot believe you let your asset depreciate so badly. Had friends stay there many years ago so when I needed transition housing until my place was ready. I thought this would be a nice stay. Never again. Not even in other states

From front door that was totally filthy to cigarette butts all over the front that were never cleaned the 4 days I was there, the door that would not easily open, rusted and disgusting microwave to shower with peeling paint. It was a total disaster.

There was never help at the front desk took like an hour just to get checked in room key didn’t work tub looked very dirty they woke me up at 5 am to take my room key back they were very unprofessional

Bad

The location was good the area looked really nice and restaurants and stores were close by.

The room wasn’t the best there were stains, holes in the wall and mold on the tub. The light in the bathroom was out. If there was breakfast served I didn’t know, I was barely told anything when I checked in.

It wasnt terrible for the price but dont think we will return. However i booked a suit for 6 people, 3 adults 3 teens (2 boys, 4 girls) for 3 nights! They only gave us 1 roll of toilet paper per day. Then gave me a hard time about getting more towels so we could shower (room only had 4 towels). There was no bedding in the room for the pull out couch- had to ask for that as well and was given 2 blankets...no sheets or pillow (luckly each bed had 3 pillows so we had a spare). The "grab and go" breakfast consisted of nutra grain bars, and a choice of coffee, tea or hot chocolate.

We were disappointed with the accommodation. The room was not prepared for the number of people we were traveling with. There were bugs in the drawers and mice in the trash room. There was only blueberry muffins and blueberry breakfast bars for breakfast. A difficult choice when traveling with kids who don’t like blueberry flavored things. We were glad when our stay was over.

The room was very dirty (sticky floor and carpet with stains, old furniture very damaged and stains of dirt and dust). The bedding had stains, the bottom of the bath was brown and stained, there was also mold in the bath. It was really terrible, I felt nauseous. In addition, it smelled of drugs in the corridors. We were so disgusted that we decided to leave at 3am to continue our trip. I would never set foot in that shabby hotel again.

No coffee maker in room as advertised, room was dated and had bugs