Extended Stay America Select Suites - Denver - Aurora South

Convenient comfortable

Other residence.

You need to remove this hotel from your list. The description of the property and what they offered was completely false. We arrived at 10:45 pm and had to call the hotel operator and stood outside for about 15 for an attendant to show up and help us. While waiting, homeless all over and tweeters walking through the hotel lot. The hotel said it was smoke free…smoke is all you could smell in the room… burn marks on the bathroom counter and kitchen. There were holes in the shower and it was unusable. We tried to cancel and no one would meet me or help me from the property. It was just my son and I and I slept with a hand gun u see my pillow all night!!! Remove this option immediately.

Very outdated and rundown facility. Not clean and smells of smoke. Had to locate staff anytime we needed something. Also had to leave early due to a fire in the building. Only four doors down from our room. Theyrefused to refund the 2nd night due to having to leave because of fire. They said it was past checkout so they wouldn’t refund, and it was only 3 pm.

Location was good

Nothing at all

The room had a huge odor that was unbearable of cigarette smell that lingered all throughout the room that couldn’t sleep in there

Nothing

Everything the door didn't fully shut. Looked like had been kicked in and got buggs

The room wasn't cleaned before I arrived. Smelled terrible. Bed sheets were extremely dirty

The room was just what I needed. The kitchen area was fantastic.

My key card had a few issues and I had to go to the desk several times to get it fixed