Extended Stay America Suites - Dallas - Las Colinas - Carnaby St

Nothing

Room had bad Oder and people hanging out outside of room.

Roaches

Checkin was smooth. But that’s where the positives stop. Room stunk of cigarette smoke (booked a non smoking room) room missing linen. Spoke to reception regarding odour. To the young ladies credit she offered another room. I rejected offer as expected the smell to go once door opened and spray used. Then I checked out the bathroom - there was mould all around bath and tiles. I could clean it off :( the kitchenette was dirty. The floor made the bottom of our feet black. Then the bed - the 3 pillows were rubbish folded in half and made into half pillows. Covered in stains and smelled. Woke in morning and all my clothes stunk of cigarettes. I then chased cockroaches around bathroom. Dogs in neighbouring rooms barked half the night. I would recommend find a better place to stay. Certainly not worth the money paid to stay there.

The hotel provides good value for money. Los colinos is in Irving, close to Dfw airport. They offer shuttle from the airport which is nice, but runs till 3pm during weekdays. Staff were nice. There are some restaurants within walking distanse so that helps if you dont have a car. Room had all the amenities listed including a microwave oven, fridge, tv etc.

No breakfast except tea, coffee, the stuff apologized. There were a few dirty cabinets with small cockroaches. I had busy days so found them after coming back to the room. The room looked clean with clean towels, toiletries but that kind of did upset me.

Had to kill 2 bugs, shower wouldn't adjust to spout, no dishes or utensils for a supposed extended stay property, had an eviction notice posted to the door down the hall.

I stayed in rm 220 on the 2nd floor, and it had small roaches in the kitchen and bathroom areas! I had to shake my clothes and personal items to insure I did not take anything with me! This room needs to be DEFOGGED and not used until the infestation is taken care of! I was very dissatisfied with my stay!

Not best quality

Ffc