Extended Stay America Select Suites Tampa North Airport

Entry to the lobby requires a call on a service phone, even before 8pm, when I checked in, the exterior is not kept well (old, dirty welcome mats, a flip flop, dirty screens, trash, etc), my non-smoking room reeked of smoke, the paint was cracked, rust on the whole side of the refrigerator, dirty bathmat, not one spoon, cup plate anything in an extended stay hotel (but I think you could request things), my last morning there was a huge cockroach in my room and then there was no one in the lobby for check out Their desk hours don’t start until 9 during the week, 10 on weekends and no one seemed to be on call - not at all helpful.

My flight landed at midnight, and by the time I got to the hotel, there was no personnel to assist me. The doors were closed, so I had to book a different hotel to spend the night at.

My stay was wonderful 👍👍 for Max and Tony wonderful service I will come back and tell a friend only if Max and Tony are there!!! God Bless them🙏🙏❤️❤️

It was smelling like marihuana, the room was not very clean. Too much people walking around and made me feel unsafe, not breakfats was serve even though it said in the reservation. Poor communication staff.

Clean room

Everything was fine except there was a German cockroach in my room that ran down my wall near the bed and kind of grossed me out

N/A

Staff was rude to the extreme and management is no exception at all

Lady at the front desk is very nice

Infested with cockroaches, rusty tub, holes on bathroom, broken ironing board, not equipped with anything in kitchen, broken phone, awful customer service. Refused my refund request. This is a slumlord. Expedia was no help. Super disappointed 😞