Extended Stay America Suites - San Jose - Downtown

Nothing

Nothing

The front desk people were friendly enough but they are seem helpless to improve the situation at large.

-Parking lot had vomit in different locations -weird smells all throughout the building -Dirt, dust, stains on the floors and walls -bed sheets weren’t changed, black hair all over the bed, had to request new linens and no one was available to change them -no shampoo / conditioner -loud guests, dogs barking, kids screaming, music playing, thin walls -elevator was very loud and seems like it was about to break at any moment -breakfast didn’t include any kind of fresh food -lobby had grime all around the edges and corners of the walls

Everything was great !!! Thank you

The room smelled of cigarettes although we were in a non smoking room, the room didn’t appear clean or sanitized. The bed was unstable constantly moving, I had just stayed at a Extended Stay in a different city and it was super nice & clean I thought all would be but clearly it depends on the staff and area. The area was sketchy the police where constantly there, the staff were not friendly. Best thing was the free parking but I will definitely never book here again.

La ubicación está muy céntrico

Estuve 2 noches y no hicieron limpieza al cuarto y las instalaciones tienen poca ventilación por lo que olía mucho a revoltura de comida