Extended Stay America Suites - San Jose - Downtown

The staff was professional and courteous and the room was clean and perfect the price for the room was affordable I recommend Extended Stay to friends and family and for business trips I'll be seeing Extended Stay again pretty soon

Well since you asked it was really stuffy at the front desk and throughout the building that's the only negative remark I had so far

All Good

No hot breakfast.

When we arrived, we saw that the gate to the parking lot was broken and wide open. There were three police vehicles with lights on arresting people in the parking lot. Also there were cars parked in the parking lot and people were living out of them. There was a lot of foot traffic in and out of the hotel, possibly it was a temporary housing vendor for low income? Our room and the hotel smelled of smoke. There were several bugs in our room and no shampoo or soap. We also saw someone vaping while at the front desk for check-in. My young daughter and I didn't feel safe or clean at the hotel so we decided to leave instead of stay the night. We were assured we would get a full refund, but they didn't follow through with that. I am extremely disappointed and would not recommend.

Todo estuvo horrible

Room was just crap and area sketchy. Ladies of the night all over the parking lot

Leaving the place

Staying in the hotel. Lots of noises in the middle of the night people fighting arguing screamingveryloud. While you trying to sleep? There's obviously people living there. Random people out in the parking lot, lingering around the cars. People walking up-and-down the hallways while you're trying to sleep and knocking on each other's door the walls are paper-thin, and you tell the employers about the noise complained and they seem to have no idea what's going on. In their facility.

This is a no-frills hotel chain, so we were prepared for the lack of amenities. We were only there for one night, and it was fine. This was a last minute reservation, and we felt the value for the price was adequate. The location was good for our purposes, easy in and out, not too far from freeway. Despite looking like a hide-a-bed, the bed was actually comfortable. Shower was hot, though the faucet did have a steady drip after shut-off.

First of all it was filthy. Huge stains all over all over the carpeting in the Halls I mean stains everywhere it makes you wonder when the last time was they actually thoroughly cleaned those carpets. The bedding in the room was stained not the sheets but the Duval on the blanket. Drug dealers in the parking lot. Police activity. Absolutely will never go there again I can't believe a comfort in Extended Stay was so awful. Maybe the worst place I've ever been in my life.

I understand its an extended stay, but I did not know that most people there are government assisted drug use in the parking lot. My wife stepped on a syringe while walking out of the hotel lobby seems like an institution not a hotel.