Extended Stay America Suites - Philadelphia - King of Prussia

Very nice and accommodating staff

No refills of coffee pot. Bad quality grab and go food. Room felt grimy. Teflon on pans was very scratched and smelled when cooking

Nothing.

We booked the hotel months ago. When we arrived at 10pm to check in, our room was sold. I had to pay for another two nights for a different room because I booked through booking.com and they would not answer. When we finally got a room, it reeked of sweat with a hint of urine. This smell would not go away, we opened the window, we even got spray from the front desk. Room 123 smells like a locker room. It was quite the experience the next morning at 11am when I was told I needed to leave because my room wasnt paid for after spending two hours the night before making sure everything was worked out. It cost me $600 total to stay here for two nights. Ive never in my life been so stressed out while on vacation. The ladies at the front desk do not get paid enough to deal with what they deal with. They are all so sweet and nice and did their best to help. This review is nothing to reflect on the front desk people, they are fantastic and truly tried all they could to help. That's the only good thing about this place.

Must stay here was great staff is 1 to 10 I give him a 10 rooms are well maintained nothing you know leaking on the walls or out the pipes everything was great but I needed they were there I'm working I say I gave him a 10 minutes

There was no redeeming factor in this stay.

The room was smelly and DIRTY. There was no breakfast as advertised.

It was reading to my location

No one tells you on Booking.com but there’s $100 deposit you don’t get back for 3 to 5 days