Extended Stay America Suites - San Ramon - Bishop Ranch - West

The location is great, it's affordable, the rooms are clean and the staff of excellent! Just a great place to stay!

Very nice staff friendly and accommodating. I stayed here for a lengthy amount of time and was treated very kindly. The hotel is conveniently located right off the expressway. Not too far from the main cities. Great value as well…

the Mexican receptionist Sonya still acts rude and many times conversations with her annoying. the bed is okay but the bed is almost next to the cars parked outside, not very safe nowadays. Lights are dim in the bathroom. Rack to hang clothes are too high.

the annoying Mexican receptionist Sonya who is always rude in every encounter, unfit for this job. Her behavior is very ghettoish unmannered.

Nothing

The room was so dirty we couldn’t even stay in it, we had to find other accommodations. The hotel refused to refund us for the night.

location.

Female middle aged Mexican staff receptionist very poor customer service at the beginning, duration and end of the stay.

I arrived to the location, had a little bit of problem with the booking. The young man at the front desk was very polite. Very helpful caught me through the process. Had a great conversation with him. You deserved professional exactly what he was doing, and I enjoyed my stay thank you so much and God bless you guys.

I like that it was very quiet. The room was very clean. They helped me in every the person at the front desk was very pleasant very knowledgeable. Had a great stay.