HomeTowne Studios by Red Roof Dallas - North Addison - Tollway

There was no door on the bathroom and a suspicious green light that was always on facing the bathroom

Amenities is not in the room as per description issues with ants. It was also kind of disturbing that you have to bring your own towels and linen up to the front desk to pick up more linen. I understand this is a long-term stay facility, but I also work at one it is kind of unsanitary to be told and linen up to a front desk to exchange for more Landon even if it is a extended stay I feel that it could meet though requirements of every other day housekeeping

What you could see from the office area seemed decent, and the entire outside area seemed well-kept and clean. It is an older, outdated property. The manager seemed nice enough. The problem I had was with the room. The floors were dirty. The furniture was trash. The furniture was so old and worn and broken that the corners of the dresser were just gone. Picture a piece of furniture by an animal. Thick, hardened stuff all over the table and on the floor. The curtain had white crusty stuff on it. Inense burn marks on the wall by the door. Looked like a bullet hole in the ceiling. And there was what looked like blood on the curtain as well. Hardened stuff on the wall by the bed. And the bathroom counter had 20 to 30 cigarette burn spots all over the countertop. And this was a non-smoking room. 2 packs of soap that were the size of a quarter. No kind of cup or refrigerator parts are stacked on top of the fridge. It felt unsanitary. I couldn't eat a thing in that room. I did stick it out. I hate to make a scene, and it was my first time using an online app to get a room. I couldn't risk not having the money returned right away. So I stayed and didn't say anything to management. Why did they already know and have no problem renting it to me? All the rooms I saw in my row, not occupied with open curtains, looked the same way. I stood watch for roaches the entire night, but I can say there were none at all or rodents. People living there were super nice.

Good hotel

I had a truly awful stay here. The customer service was poor. The room itself was unacceptable. It was old, smelled terrible. Worst of all, I saw multiple roaches crawling on the floor and walls. The appliances were stained and old. Ac made a terrible noice.

My room was not ready, even though I arrived well after the check-in time. The room was not in good condition (Examples: Broken towel rack, the door locks required multiple swipes of the key card every time). Plenty of cockroaches, though. To be fair, none of them were large. The room's smoke alarm malfunctioned, causing it to beep constantly, making it impossible to sleep. That was the last straw, so I checked out early, and found another place in the same price range that's much better. Despite a week passing, neither the management of the location nor Red Roof Inn's corporate office has responded to my complaints.

I was given a do not extend the day that I went to pay my rent and not told why. They did not give me a reason why they could not rent to me anymore would not give me a reason. And I had 20 minutes to get out of there. And they known for 2 days and didn't say anything to me.

Smooth