Extended Stay America Suites Los Angeles Torrance Del Amo Ci

Very professional and friendly staff.

Great place!

This property seemed to be serving as a shelter for the unhoused population. No soap or shampoo in room. Not enough towels per guest. In room Kitchenettes were not stocked, they required checking out any basics like cups, plates, utensils, etc. The included hot breakfast was coffee and instant oatmeal. Poor experience all around.

Fine for the price. Not the cleanest floors. TV didn’t work but you could login to Netflix if you have it.

When I arrived at the property, there was only one staff & she was showing guests to another room because there was an issue with their initial room. I waited in the lobby with two other guests for 15 minutes. She did get me checked in quickly. Considering this property is located in Torrance, I assumed it would be nicer than others, but it was not. There was hair in the bathtub, and there was dog poop not only outside almost the entire property, but even inside the building. When I walked up/down the stairs, I had to watched where I stepped to avoid poop. As for the house keeping, we stayed there for 5 days, when we asked them for clean towels, they told us we'd have to go ask the front desk. We told them we would give them 2 towels if they would give us 2 clean ones. They reluctantly swapped out our towels. We will NOT stay here again. I would not recommend anyone stay here. There are better, cleaner hotels in the area.

I had to unload my belongings without a cart and to take three trips to my car. The door was difficult to open. No instructions for that. The kitchenette is really dated and could use a refresh. The breakfast bar was a joke

Great staff

Employees make me feel at home

Just found the cleanliness lacking. Floor didn’t seem to have been mopped in a month. I ended using a hand towel to mop it. It was black after and so were our socks. In general it was rundown, leaky faucet, rusty bathtub drain. Bed was very comfortable. Some remodel work was in progress.

It was a bit noisy due to the first floor being remodeled. Other than that everything was okay.