Hawthorn Extended Stay by Wyndham Columbus West

Space, price, location

Trouble with heating/ac unit. Reported

Well I was so disappointed the staff was very Rude horrible staff call at 10:59 and said are you checking out if not you to to pay now or leave now I said im making a new reservation and she replies you need to hurry up and get it done just very Rude so I packed up and I will never rent from that place again I

Everything

I didn't like that housekeeping knocks on everyone door in the mornings to see if we werechecking out. I assumed he had a checkout list. Also, the furniture was stained and paint in the poor was peeling. The gentlemen sitting outside near 10pm whenn we arrived to check in, smoking marijuana and drinking was not a welcoming site either. 😒

The hotel was in a great location. We had easy access to everything we needed. It was convenient to have the kitchenette and the room was pretty spacious. The staff was friendly overall.

The hotel desperately needs to be updated. It looks really ran down and this issue should be addressed sooner than later. This is not the fault of staff, but rather corporate decision making. The smell of smoke is ever present in the hallways. Our room smelled of smoke at check-in. Breakfast was extremely limited with very few choices, so plan accordingly.

The room was spacious, clean and comfortable with a full kitchen. I also liked the pool, that they had a children’s play area, was pet friendly and central.

The breakfast selection.