Holiday Inn Express & Suites Indianapolis - East by IHG

The property was very clean. You can tell the staff has a lot of pride in where they work.

The only thing that we didn’t love love was the breakfast, but it was included and the stay was inexpensive, so it’s hard to say anything bad about our stay.

The facility as a whole clean, convenient, and comfortable.

Beautiful updated friendly staff

There were others staying that were loud

I recently stayed here and had an excellent experience. The hotel was fresh, modern, and exceptionally clean. There were a lot of guests during my stay—it looked like an entire children’s soccer team was staying there—but the staff handled everything with professionalism and a positive attitude. The front desk was quick to respond to any requests, and despite the busy atmosphere, the breakfast bar remained well-stocked and organized throughout the morning. It’s always impressive when a hotel maintains such a high level of service during a busy weekend, and this team did exactly that. Excellent stay all around. 10/10—I would absolutely stay here again and highly recommend it to others.

Honestly, my only minor complaint had nothing to do with the hotel itself. The road construction in the area made navigation a little confusing, especially when arriving for the first time. That said, once I got to the hotel, everything was excellent. The quality of the property, the cleanliness, and the outstanding staff more than made up for the inconvenience. No concerns with the hotel itself—10/10 stay.

Everything was great!! Staff was very nice.. room was nice and clean.. very happy

Nothing .. it was a great stay

Cleanliness

No complaints

The room immediately impressed me upon entry. It seemed like we had an entire suite when I was expecting much less. Breakfast also exceed my expectations. The facility seemed very clean, there was plenty of choices, and everything tasted good.

I don't know if it's specifically this location or more of a problem in the city but I felt like the water (shower, sink, etc) left me feeling soap scummy. I couldn't rinse the substance off as more water made it worse. I would have preferred two beds in the room as requested but I understand availability limitations. I ended up sharing a bed with my dad, which was a little strange. Due to the events happening during our stay, the room was probably 2-3x more than it normally would have cost. But again, I understand supply and demand. I was just thankful to find a room with as little notice as we had.