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8.4 / 10 Guest Rating

Hôtel Le Donjon - Cœur de La Cité Médiévale

2 Rue Du Comte Roger, La Cité, Carcassonne, fr

Hôtel Le Donjon - Cœur de La Cité Médiévale - main view

About the Property

Historic Location in Carcassonne:
Situated within the medieval city of Carcassonne, Hôtel Le Donjon - Cœur de La Cité Médiévale offers a unique stay surrounded by ancient ramparts.

Charming Accommodations:
Individually decorated rooms with views of the street or garden, featuring modern amenities like flat-screen TVs, provide a cozy retreat overlooking the citadel or lush garden.

Delightful Dining and Services:
Enjoy a buffet breakfast, savor traditional French cuisine at the on-site restaurant, and unwind at the cocktail bar. With a 24-hour reception, room service, and laundry facilities, every guest's needs are catered to.

Experience the magic of medieval Carcassonne at Hôtel Le Donjon - Cœur de La Cité Médiévale. Book your stay now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The address of the car park is: 32 Chemin des Ourtets, 11000, Carcassonne. The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has 2 car parks that are located outside the city walls. Guests arriving between 13:00 and 20:00 can be greeted at the car park. Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel. The hotel has a shuttle service and a valet service available for guests using the hotel's paid parking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent3434 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness7.8
Service9.0
Location9.3
Room Quality7.5
Amenities8.0
Value for Money8.5
Food and Beverage8.5
Overall Experience8.5

Select topics to read reviews

N
NikkigbGB
Verified booking
couple
Standard Room
Stayed in May 17, 2026

"Excellent"

8.0
Helpful?
J
JoycegbGB
Verified booking
extended_group
Standard Room
Stayed in May 17, 2026

"Excellent"

8.0
Helpful?
R
RobingbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Exceptional"

9.0
Helpful?
A
AlexeyfrFR
Verified booking
extended_group
Standard Room
Stayed in May 16, 2026

"Exceptional"

9.0
Helpful?
A
AlexandrafrFR
Verified booking
solo_traveller
Standard Room
Stayed in May 15, 2026

"agréable"

8.0

l’emplacement

douche vieille et hors d’usage partiel

Helpful?
D
DianegbGB
Verified booking
couple
Standard Room
Stayed in May 13, 2026

"A great location but somewhat disappointing for the price"

6.0

A great location to explore the old city. The reception staff when we checked in were very helpful. It was nice to be able to sit outside the room in the garden, although the chairs would benefit from cushions.

The room was very small and very basic. The only toiletries in the bathroom were shampoo and shower gel, no conditioner no lotion. Only one bottle of water was provided. We were not left any milk for the tea/coffee and there were no instructions for the phone so we had to go down to reception ourselves to ask for. The bath was very cheap and wobbly and you couldn't use if as a bath as there was no plug.

Helpful?
J
JuliegbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 13, 2026

"Beautiful olde world hotel"

9.0

Beautiful hotel in the heart if the mediaeval city, Beautiful room in the garden area, little table and chairs outside our door, every where spotless clean, the L' Occitan products in the bathroom, coffee machine but no milk, reception said the don't have milk, we had to buy some. Staff polite. Breakfast was lovely plenty of sweet and savoury options, lovely crispy bacon with scrambled eggs, loved that they had plenty of nuts and seeds and dried fruit as well as fresh.

The fact they had no milk for coffee, also the sofa bed wasn't made up when we arrived, we are two friends, not a couple . Didn't like the 3 steps up to the bathroom, very dangerous at night, specially coming out as they are right outside the door, we put a white towel there to remind us .

Helpful?
C
CindyfrFR
Verified booking
couple
Standard Room
Stayed in May 12, 2026

"Très moyen"

5.0

C’est très bruyant même en plein nuit. Les chambres sont soit disant insonorisées mais on entend le bruit de la rue comme ci les fenêtres étaient ouvertes !

Helpful?
C
christineusUS
Verified booking
couple
Standard Room
Stayed in May 12, 2026

"Wonderful location, quiet, comfortable stay."

8.0

We chose to stay within the city walls to make the most of the town & were not disappointed: all the activities & restaurants were in our doorstep. To be able to park the car and have our luggage transported to and from the hotel was a treat. The room was comfortable and very quiet, despite being in the middle of the town, due to the double glazing. Breakfasts were ample. We had to ask for milk/ creamers for the tea in the room, but this was easy.

Nothing

Helpful?
R
RebeccagbGB
Verified booking
couple
Standard Room
Stayed in May 12, 2026

"Awesome"

10.0

In the centre

No full length mirror in the room

Helpful?