Hyatt House Indianapolis Fishers

My experience was great. I was traveling there on business. The hotel had everything I needed to be able to work remotely, as well as accommodating, unique travel times. Every person I encountered was very friendly and when I asked questions, informative.

We had a short, but uneventful weekend stay. The hotel itself is nice. It has a convenient location near shopping and restaurants. We didn’t pack our suits, so we weren’t able to take advantage of the pool. We didn’t dine at their restaurant, but we got a couple of drinks from the bar. If we’re back in Fishers, we’ll definitely book here again.

Stayed for a week and almost never had to leave the hotel. It has everything from wonderful rooms, a great breakfast variety, a large dinner menu and a lovely bar. I didn't use the other amenities provided (the pool, fitness center and laundry) but is a great thing to have for those with long stays. The staff were wonderful and I never had to ask for a single thing as room service was always on point. The location was perfect as well and I felt safe and comfortable. Highly recommend.

They double charge me and haven't refunded me

Not one person was able to fix the double charge

Although I did early check-in they still weren't able to find my reservation by my name when arriving to the hotel. After showing them my confirmation number they easily pulled my reservation. The woman didn't give us any information about our stay, what we could expect, or what time breakfast is served in the mornings. The room was nice and clean. Elevators were quick to arrive every time we used them. Upon checking out at 10 am we found we had just missed breakfast which was $8. The woman who checked us out said she would have a talk with managers to make sure more information was given out during check-in. Overall the hotel was great and clean. Would stay again but would ask all the questions.

Room was fantastic! Staff was incredible!!

Nothing

Clean and plenty of parking

No soap in the bathroom.

The location and the fact that it was like a little apartment. It was awesome!

The location was convenient to where we needed to be.

I was double charged by the actual hotel after I paid on booking.com as well. Our entire group was double charged with some even being tripled charged and there was supposedly no manager there to assist anyone so they gave us the assistant GMs card, Will Payton, to call which had yet to call anyone back. A couple of people reached the GM today and received immediate refunds but I was told it would be 7-10 days by the receptionist for my refund. Several of our rooms were dirty with chip crumbs in the bed, and trash behind the pillows. The light switch is also behind the sliding barn door and everytime you move the door the light goes off while you’re inside. It was extremely annoying. The bar tender rudely told us we couldn’t eat dinner at the tables because we had outside food. I would have loved to just order off the menu however there was no options my kid would eat. Then she told us we couldn’t have outside drinks down there either. I will definitely not be staying at Hyatt anymore and will make sure both of our kids travel teams don’t as well.

Large clean rooms. Brewery and Cigar Lounge next door. Responsive and pleasant staff. Friendly Bar Tenders. The breakfast is very good.