One Beach Street Zona Romantica Puerto Vallarta

Good Location. Value for Money. Large Ocean View room with Kitchen. Air Con worked perfectly. Clean and Tidy.

Staff (male at receiption) was rude, unfriendly, didnt smile, and sometimes staff were completely non existent.

Expedia info stated daily maid service, there was none, no linen or towel changes, said city view, the view was of a street and side of a mountain with more condos, w/d appeared to beling to a different century, i would not use them. TV was maybe a 19inch.

Ocean View, Kitchen & Washer dryer

The staff was nice, greeted us every day, maids were excellent and people minded their business

The hotel is in a great area, very close to the beach and minutes away from restaurants and shops. The only thing is that we paid for a queen size bed and when we got there our room had a full bed for my husband, daughter and my self. We made it work.

I like that it's close to the beach and very spacious, we rented a 2 bed, beach view. My complaint was that the office closes at 5pm, so if your air conditioner stops working, good luck (which ours did the first 3 days out of 6 days we stayed). Also, the parking in the back has a gate with a security that's supposed to be there 24/7, well one of those nights I couldn't get out to pick up my daughters because he wasn't there and there's no phone number to call.

The rooms comfortable

N/A

Staff was nice

Old and ran down

I found dead roaches ! Unacceptable