Alluring View Hotel - Toyin Sreet

It's proximity to the airport

They gave off my booking while still in transit.

Because everything about the hotel is excellent

Nothing

Nothing

Everything

The breakfast was okay

I booked for a room on bookings website, when I got there they told me they forgot to check the message from bookings website and they gave out the room I booked, they now told me to pay more for another room which was not comfortable at all

I am not satisfied with my experience at this hotel. The staff were unwelcoming and unhelpful toward me and my family. Despite my request, they were unable to provide rooms that were close to each other and instead suggested that my children stay downstairs while the parents stayed upstairs, which was not acceptable to us. Additionally, the hotel increased the room rate, and we were required to pay more than the amount confirmed on Booking.com. The room itself was damp and uncomfortable at night, with water leaking throughout the night. The walls were dirty, old, and stained from previous water damage.

This hotel should not be listed on Booking.com. The internal condition of the room assigned to my family and me was unacceptable. The walls were dirty and poorly maintained, and the room was not clean. In addition, the staff were unfriendly and unprofessional, especially on the first day of our stay.