The Cassara Carlsbad, Tapestry Collection By Hilton

My son picked out this hotel. The picture on looks really nice . It didn't disappoint. My son showed me his room I noticed a smell like when shampoo a carpet but didn't let it dry completely kinda smell and didn't fell fresh. Like my room. He noticed my room felt fresh and smelling good. He went and talked to a staff member and told them about the room. They were quick to give him another room that was 100 percent better. So thank you for that. Because of you kindness and caring for your guest. I will recommend your hotel to family and friends. Thank you again.

I truly enjoyed my stay at this hotel. From check-in to check-out, the staff was professional, kind, and attentive. The room was clean, modern, and very comfortable. The hotel’s location made it easy to explore the area, and the overall experience was excellent. Highly recommended!.

Excellent place! I highly recommend it!

Great hotel, excellent location. Friendly and courteous staff. Definitely recommend.

Chase was amazing at check-in and answering additional questions later on. The room was nicely laid out, nice bed, plenty of work space, good size bathroom and counter space, shower had excellent water pressure. Not enough hangers in the closet.Beautiful lobby with a lively atmosphere. Pool has lap lanes. Easy walking distance to the Flower Fields and Outlets. Having the Karl Strauss Brewing Company restaurant next door was a nice benefit. Only downside was the airplanes departing at 2:30 AM waking us up, and the printer in the business center table wasn't working

Will definitely stay here again

Lovely location and property grounds. The staff was very friendly. The rooms lacked amenities that I would expect in a tapestry collection room such as a modern bathroom , slippers and bathrobe but the room was spacious and the bed was comfortable. The hotel doesn’t offer room service on property, you have to order it through Karl Strauss next door and they deliver but it would have been nice to have it through the hotel also. There’s no valet, only self parking. Overall I would stay again based on the location and overall good customer service.

I had the opportunity to bring a tour group to stay at this hotel from May 4–6, 2026, booking 13 rooms per night. The hotel demonstrated excellent preparation for our arrival, and the check-in process was smooth and well-organized. The overall atmosphere, location, and accommodations were all very impressive. Every one of my clients was highly satisfied with their stay and spoke positively about their experience. If I have the chance to visit this city again, I would definitely choose this hotel without hesitation.

Hilton’s rules for use of a free night coupon with an added paid night are cumbersome for hotel guests and Hilton staff alike. Hilton apparently prefers a guest does not add a paid 2nd night when using a free 1st night coupon. A questionable business decision but I suppose your computers are unable to accommodate guest service in this area.