Best Western Rayne Inn

We booked this room last minute for a funeral we had to travel into town for. The ac in the lobby wasn’t working, it smelled TERRIBLE. After waiting forever to check in bc there was only one person working the desk & a line (I was 2nd & it still took a long time) we head to the elevator which smelled & had no air. The entire 2nd floor & our room smelled like curry, something burning & old wet carpet (closest comparisons). Called down to the front desk bc the water in the bathroom wouldn’t get hot, the ac wouldn’t work & the tv wouldn’t turn on. No answer. We finally spoke to someone & they said there was no maintenance to fix the issues bc of the time, couldn’t switch us to a different or offer any assistance. Told us if we checkout earlier than scheduled we would lose all of our money even though we were not receiving what we paid for. We ended up staying elsewhere & had to eat the cost of two hotels. Extremely frustrating.

I would definitely recommend to friends and family.

Vuele horrible

There is only 2 hotels to pick from. This one seemed nicer so we picked it. Got to the hotel a little early and they said i had to wait to check in. Finally got to check in and the room had black mold growing in the bathroom, the shower leaks out of the bottom of the shower head. The pool was dirty my husband had to clean it so the kids could swim. Asked for coffee in the lobby and they took the coffee pot out instead of making some. There are no amenities here either. The beds hurt so bad my back is shot. Had some guys smokong weed right outside the door and they wouldn't do anything about it. The owners dont speak or understand english very well either.

The owners were very nice to my family

This is a Truck stop hotel as long as you know that it’s very clean breakfast is good . It’s behind the frog casino which is 50 yards away. Lots of take out options around the hotel. The staff are friendly and helpful.

An older property in a nonpriority location, with the expected low shower water pressure, poor Internet bandwidth and mold in the bathroom tile, but friendly, excellent service offsets the limitations.

Clean, friendly, not too out of date, had breakfast, price.

Bath tub was very slippery and no traction material on the base. I had to place 1 foot up by the drain to keep from sliding forward. A hole in the carpet, just outside the bathroom door. Toes got caught once but no problem when wearing shoes. I discussed these items when checking out. The room was 220. Trucks in truck stop parked right outside my window with motors running all night, and in & out traffic.