Comfort Suites Goodlettsville Rivergate

I'm 5'2" and the bed was high and very hard for me to get onto. Than the fire alarm went off several times. Not a great stay.

Good price tho

Very convenient

I like the staff and the hotel overall is nice. My room smelled really bad. It no matter what i sprayed or did. It still smelled bad. The breakfast was terrible and cold.

The hotel was nice, staff was great. Bed was hard, and when I was checking for bed bugs I found hair wadded up between the mattress and the wall. Might not have seen when changing the sheets but it was a lot. The bathroom tub was weird, it’s hard to explain. The floor was of the tub was not wide enough for me to stand with my feet together. So when I stepped in I fell, due to the wall being so rounded. Don’t recommend showering in the room I was in.

It was terrible. No ac in the rooms. Everywhere was hot, stains on the bed sheets, outlets not working, phones not working, bathroom toilet had water line cut off.

Waited for roughly 45 minutes before a staff member showed up to check us and 3 other families in. There were literally no employees at the hotel when we arrived, which was blamed on shift change. Aside from that, not a bad stay.

I like the cleanliness and the friendly staff

There was nothing I didn't like

The toilet in our room did not work. We called down to the front desk and were told they would bring up a plunger. 1.5 hours later, we called the front desk back, who told us they couldn’t find a plunger. I asked for another room since this one did not have a working toilet. I was told no and that was a last resort and that we should plan to walk down 3 floors to use the bathroom in the lobby whenever we needed a restroom. That was unacceptable. I told the front desk that they had 10 minutes to fix this or my family would be at the front desk with all of our suitcases until they gave us a new room. Guess what? There was a plunger at our door in less than 10 minutes.