Comfort Suites Fort Worth North Fossil Creek

I have stayed here many times on business and always enjoyed it, but this was the first time since their renovation. The refreshed version significantly nicer and quieter. The breakfast was very good on both days, with one minor exception, below.

My only complaints are: 1) There is no hand soap nor body wash in the rooms. There are shampoo and conditioner in the shower, but no wash. I called the front desk thinking that maybe it was an oversight, but it wasn't. No big deal, I just pulled a travel size from my stuff, and; 2) The juice machine in the breakfast area dispensed apple juice that had a noticeably fermented alcohol odor. All of the other juices and the water were fine. I informed the staff and they promptly disconnected that tap. Again, not a big deal, but it may point to maintenance and product rotation.

Check in was seamless

The smell when you walked into the hotel, and into your room. It wasn’t well lit inside the room. And no soap was provided at the sink. Also the hotel room was dirty. The WiFi didn’t work well. And The sheets were itchy.

We love the location to family and things we need. Very clean and well decorated. I don’t know what they use to make the lobby smell good but I love it.

Trash can placement was weird, should have been in kitchenette

Location

Not clean, staff unavailable, took forever to be helped

Breakfast was average in respect to variety of options . Location is good because it’s close to main highways .

My stay was for a 4 day stay at the property . Only once did housekeeping announced their service and we did not deny service ,we merely told staff to return later that day . They didn’t return that day or the remainder of our stay . My room was not cleaned or serviced get new towels etc . I had to ask twice for extra towels . It was until the last time we asked that staff was aware housekeeping had not service our room . They did give us extra towels in the end .

staff were friendly. room was clean but beds were the worst i have ever had in a hotel. felt nothing but the metal springs and did not sleep well at all.