Quality Suites Abilene Mall Area

Property itself was clean and as expected.

The owner apparently has a policy that you cannot check in unless you are 25. This policy is not written anywhere on the website while booking and was EXTREMELY DISAPPOINTING when we arrived after a 10 hour drive at 1am. It just so happened that I was meeting my parents at this hotel and we were only able to get checked in because I woke up my dad to come down and get us checked in. We are 21 and 22 and have checked into multiple hotels all over the country. This policy NEEDS to be clearly stated on ALL websites that have this hotel location as a booking option, especially considering this is the owner’s policy and not a corporate policy.

Rhonda and the gentleman in the morning (owner?) were both great, very professional, attentive and friendly. The location and layout were great. Wish we could have used the pool but didn’t get the chance.

Awesome visit it is my got to place.

We had a 1 night stay. Check in wqs simple and the staff was very nice The room wwa amazing, clean and comfortable.

The bed was comfortable

The bathroom door wouldn't open all the way. The floor in bathroom appears to have a large soft spot when you step on it. The breakfast was terrible. The cooked bacon was so limp I was afraid it wasn't cooked through. The eggs tasted terrible. I put salsa and salt and they were still not edible. The coffee was bitter and over cooked.