Courtyard by Marriott Lansing

the door key system was down and i was told that right away staff great.

1st room tv didn't work and they couldn't get it to work 2nd room the heater was not working correctly room didn't warm up and was very loud by the time got into this room it was late and wasn't going to ask again to change rooms. the shower was not clean and had dirt and shampoo on the floor poor lighting in the room no clocks and the outside lighting was not all working

Room size

There was garbage on our patio and the pool was closed. That is the only reason we stayed so was very disappointed

A/c didnt work well, no breakfast, didnt get my deposit back.

Our hotel experience was horrible. I reserved this hotel in February and when we arrived, our room was not big enough for our reservation number. Our two children, ages 9 and 11, had to share a single bed which was not in the description of the reservation. The hotel was under construction and many of the construction areas were left unattended and open for anyone to walk into. There were no towels available for a majority of our stay. We were told the washer broke, etc. it was horrible. No housekeeping was done although we were asked if we wanted it since our stay was for 4 nights. Very disappointed and misled.

Lobby was clean. King bed was very comfortable. Staff was helpful. Room temperature was nice, when we worked the controls.

$16.00 for a fruit cup and 2 cups of coffee? Thought breakfast was included, but not the case. Card scanners did not work to unlock room doors. Toilet had been used (and left dirty) before we got to the room. Poor lighting in the King suite. Room was way too hot when we arrived. Difficult to park close to the room due to construction. No coffee table in sofa area. Need better furniture.

Nice staff and stay.

Wax quite

Great!

I'm glad that there was a pull out couch available!

There should've been more lamps.

Close to the highway. Had a nice pool and clean rooms. Liked the restraint & bar on site & Starbucks!!