Courtyard by Marriott Los Angeles Pasadena Old Town

Check in staff were lovely. Location was excellent for Old Town Pasadena

The hotel was 3 star level and a bit tired. rooms very small The breakfast finished at 10 am and the bar also closed early (930 was last call) in the evening.

The room was clean. However, when I was going to shower, there was blood in the tub floor.

I had a very pleasant stay staff very nice

We thought we would have a breakfast buffet each day, and we did for the first two days. Then on the third day, we were told that the buffet is no more. Instead, we could order off a menu. We complained and asked if we could cancel the breakfast for the last three days of our stay. However, we were told that since we paid for breakfast in advance through hotels.com, we could not cancel and get a refund or even a partial refund, despite the decrease in service. The staff did not even seem to think there was anything improper in this. One worker said we could stop by later and he would give us free coffee, but we are not big coffee drinkers. Anyway, we had to order off the menu, and then the kitchen made a mistake in my order, plus it took 25 minutes to get the order, even with few customers present. There were also minor service problems on subsequent days. A buffet is much nicer as it allows customers to select what they want and eat at their own pace, finishing in only a few minutes if they choose. We were staying six nights, so the hotel gave us a room on the top floor, the 6th, with a nice view of St. Andrew’s Church and the mountains. However, one of the two windows was filthy. We just kept the curtain closed so we didn’t have to look at it. Regarding the TV, we could not get the ABC channel to work. On the other channels, the picture would go blank for several seconds from time to time. For a lengthy visit, we like to put clothes in drawers, but that w

Clean room, nice staff, restful stay

Quiet very enjoyable

Expensive

la chambre, le jardin, la piscine et le personnel

il faudra penser à rénover certaines parties communes: les ascenseurs et couloirs qui menent aux chambres