Holiday Inn Express Williamsburg North by IHG

I needed to be in town for two nights to attend events surrounding the memorial for a partner’s wife. This Holiday Inn Express was clean, comfortable, a quiet, and conveniently located. I didn’t need breakfasts, because my events involved meals; if I had, I would have been bothered that breakfast wasn’t included in the room price as it is at most Holiday Inns. Nothing fancy, but very well maintained and managed.

Technology at its worst. Card room access down for 3 whole (plus before and after we were there) days. Had to be escorted by a staff member with a special access chip. to get into the room. Therefore, coming ang going were a major pain in the butt. As a vresult we had to limit what and when we wanted to do. The room was nice and spacious, except the bathroom was claustrophic. Difficult for seniors or those with bad joints to take a shower in the tiny tub. unusual that there were no elevators near the front desk. Had to go on a hike to go to our room. Breakfast was nothing to write home about. I did notice the attendant replacing the scrambled eggs (either powdered or liquid bagged per taste) as scheduled - corporate policy?

Over billed after leaving by 3 nights. Fought with them for a month. I was constantly told their computers were down but the still checked people in and out daily during this entire time. Last week I was reimbursed half of what I was over charged 1 month after bringing this to their attention.

We have visited Williamsburg Va many times over the years and our one complaint every visit is that the various hotels we stayed were not good and we would definitely return to Williamsburg but pick a different hotel.Well our search is over.This was a perfect three day stay Thursday through Sunday.Check in was very Friendly,Room was clean and quiet,garbage was changed and fresh towels left every day while we were sightseeing,Pool was clean and nice,Breakfast buffet area was adequately stocked up and clean.We will return to this hotel for our next and every visit to Williamsburg

Very clean quite comfortable reasonably priced and very comfortable hotel. Conveniently located the highways, food and malls.

Parking was secure. Room was clean and I enjoyed the new standard of Dove soap. Beds were comfortable and the HVAC unit worked perfectly. Staff were very friendly and professional. I can't wait to come back next year when we visit Water Country USA.

Location of hotel was good, but the bathroom of room 302 smelled like sewage. There was no bathroom fan, as well. One of the queen beds was creaky and not supported on one side of the bed (i.e., springs worn out). We did enjoy the breakfast service and food.

Great location. Staff super friendly and helpful. Breakfast was good with plenty of options and continually refilled- we have stayed at other places with free breakfast and had to get there super early or risk no food left and that was not the case here. Eggs, sausage, cinnamon rolls, pancakes, cereal, yogurt, fruit, bagels, toast, English muffins and plenty of everything. Staff continually filled and cleaned throughout the morning. They also had grab and go bags if you are in a rush. Pool was clean and good size to splash around with a family. Hotel was a little outdated but the breakfast, pool, friendly staff, cleanliness and location completely win over a little outdated decor. Great stay and we will def be back!

Funny story. The fire alarm went off at 5:30 am. The guy burnt the bacon.

The room and bathroom were clean and comfortable, but it was humid. The bath tub was peeling and the bbathroom mirror had what looked like a gun shot mark. Overall we were satisfied. The humidity was the only uncomfortable feature.