Alila Ubud. Bali

Good location but our room described as Superior, we were told was the basic. It was tired and needed maintenance- old furniture. Dangerous corners of bed. DANGEROUS hot water and no sign to ensure cold run at same time. Tiny bathroom. Wanted $250 per night to upgrade. We had paid so much so suffered it. They had run out of coconut water for breakfast (omg we were in a jungle). Pool was nice. Afternoon tea underwhelming. Totally disappointed.

Nice location close to the nature. Very serviceminded staff. Did the gentle tour which was great.

A bit too extensive still.

The location of Alila cannot be faulted. The mountain views are breathtaking and I enjoyed the wildlife, (frogs, lizards, monkeys ). The hotel decor is beautiful understated Balinese, but has begun to look a little tired. The infinity pool is to die for. The perfect temperature and the views are devine. My favourite area of Alila Ubud. The breakfast menu and a la carte lunch and dinner menus are 5 star. More staff are required to take orders at breakfast and to clear away plates. I found it all took too long. But the standard and variety of food is terrific. I had a facial and massage at the hotel spa, I really expected more for the price. The facial technique was repetitive and I became bored. The spa lacks the luxury you’d expect when paying these prices. This is my second stay at Alila Ubud, so obviously my partner and I loved it. Unfortunately, the service and maintenance has slipped a little since our last stay.

Einfach wunderschön! Ruhig, tolle Lage, super freundliches Personal. Das Frühstück ist sehr lecker & man hat eine riesige Auswahl. Ich habe ein kostenloses Update meines Zimmers bekommen da mein Geburtstag in Kürze war, danke vielmals!! Es wird viel Wert darauf gelegt, dass sich der Gast wohl fühlt.

Das Hotel ist etwas entfernt vom Zentrum Ubuds, deshalb ist es aber sehr ruhig. In ca. 15-20 Minuten kommt man mit dem Grab aber problemlos in die Stadt :)

For the last three years I have spent my birthday at the Alila Ubud in Bali, booked for me through One World Travel in Bisbee, Arizona, and Goway Travel Ltd. Each year I return mostly because of the wonderful and attentive staff at all levels and parts of the hotel who each and everyone of them treat me with great kindness and respect, and who are always professional and friendly. While everyone I have met and dealt with there deserves praise and commendation, two individuals in particular deserve special recognition. One is Dananjaya Kresna who works in housekeeping, and who three years ago when we first met, taught me some basic words and greetings in his native language. This has helped me to communicate with hotel staff acknowledging their dignity and culture. Every year since then Dananjaya remembers me and greets me with genuine warmth and joy. He is intelligent, efficient and excellent at his job. The other is Yuni Lestari, the Food and Beverage Manager. She and all of her staff always make me feel welcomed and appreciated. She and they go beyond the call of duty to accommodate and meet my needs. I notice that Yuni and her staff are the same with the other quests as well. Her kindness and professionalism are of the highest quality and standards. The hotel itself is in a beautiful setting and well maintained. The rooms are clean and comfortable. The staff from the front desk to all parts of the service organization, including the Spa, to upper hotel management are warm and welcoming while remaining professional and appropriate. I definitely feel safe, sound and at home there. I heartily and highly recommend the Alila Ubud in Bali.

Établissement top. Bien placé. Nous avons pris une villa pour 4 personnes. Surtout ne pas prendre le taxi avec l’hôtel qui vous charge le double d’un taxi normal !

An absolutely stunning hotel in a tremendous setting. Staff were excellent and the food was delicious. The monkeys paid a visit on occasion but the staff were vigilant about keeping them in check. Would highly recommend the hotel for anyone visiting Bali.

Jungle view

Nothing

That pool , the monkeys entertaining us every morning at breakfast , the food , the Spa ...loved everything ..

Nothing..