DoubleTree Suites by Hilton Naples

Fine big rooms & very clean. Bathroom was very tastefully done.

Noise of nearby motorway

Over several nights, I experienced multiple bites while sleeping — and on the last night, my son also woke up with bites. He later told me he saw dead bugs in the bed before sleeping. I also discovered a pest monitoring device under the bed, which suggests this was a known issue. When I raised my concerns to hotel staff, I was dismissed and blamed, and despite speaking with the manager, I was told I would not receive a refund because I didn’t have “evidence.” I have photos and documented the entire interaction, and I’m extremely disappointed in how this was handled. At the very least, I expected care and accountability — instead, I was made to feel like I was lying. Avoid this property if you care about safety and respectful treatment

We REALLY enjoyed our time this weekend in Naples. The hotel was PERFECT. The location, the room, the pool. Carson at the front desk was INCREDIBLE. Please see to it that she gets our high praise. She gave us spectacular recommendations for places to eat, shop, and play. If we come back to Naples, we would stay here again.

Overall very good stay but the property shows signs of decline, some areas smell like mold. Breakfast is expensive and mediocre.

Very good

The AC made a little bit to much noise

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The location, the rooms are comfortable and very spacious, but the main highlight is all the stuff. The team has been very supportive and been brilliant.