Holiday Inn Express & Suites Columbia-I-20 @ Clemson Rd by IHG

Everything was great we checked in and our first room the air conditioning wasn’t working so the GM herself came and moved us to another room she was very nice and sweet. Room was very clean, bed so comfortable the kids enjoyed the pool everything was great and breakfast was great as well. Thanks for a great stay

Overall experience was good. We are pleased to stay there.

We stayed here for a graduation ceremony at Fort Jackson. We are a family of 5 with kids ages 12, 8, and 1. I searched every hotel in the area and read every review trying to make the best choice. Ultimately I chose here for the pool and double king bed rooms and the stay didn’t disappoint. Breakfast: I found it to be super inclusive of dietary choices and my kids ate every morning of our stay. The coffee was also alway available and good! Housekeeping: We left quickly and came back to a perfectly clean room. Our housekeeper Mason even folded our kids clothing at the end of the bed they threw off in a rush out the door. SO kind! Pool: Truly a great size. Very clean water and plenty of places to sit in the sun/shade. The steps are also big enough for a toddler to hangout and play, which is a huge plus when traveling with toddlers. Staff/Facility: Excellent! Everyone was so friendly and facility was clean. Location: We felt close to Fort Jackson, spent time Downtown, went to Riverbanks Zoo, and a Fireflies Baseball game. We ate at Egg Roll which is close by and AMAZING. Our map wanted to drive us through a neighborhood but the hotel is right behind the Circle K at the red light. When we initially arrived I felt like it seemed unsafe of an area but truly it wasn’t. The only con was the people above us seemed to allow their kids to run wild and scream until 2am. The desk did try to get them to stop though and that isn’t in their control. All in all we loved our stay!

The staff was absolutely amazing! I needed an extra pillow and the sweet lady at the front desk found me 2 and went above and beyond to be helpful and kind! The only thing I would say is the floor needed to be cleaned, and outside smelled bad. But the front desk staff was AMAZING.

In route to our destination..

Charge two time 😓 few bad

Very pleasant stay and less expensive than other hotels in the area. We enjoyed the unusual room with two king beds, and everyone slept well.

This was a repeat stay for us which says something about the hotel. Very soft sheets & good breakfast buffet

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Safe was inoperable, and it is very noisy with paper thin walls. Overall, it’s an average clean hotel.