Holiday Inn Express Milwaukee North Brown Deer/Mequon by IHG

Breakfast was yummy. Bed was comfortable. Room was quiet.

My stay was the night of August 9th at the Holiday Inn Brown Deer. The flash floods hit Milwaukee that night. Early the morning of the 10th, we had no power. As a result, there was no breakfast, no electricity in the room, and no elevator use. After walking down the stairwell in the dark from the 3rd floor, we found no employee at the checkout desk. There were security/liability concerns when we found no hotel staff. When I called the hotel the following day to see if the customers that evening would be given some type of compensation for the inconvenience, they informed me there would not given it was a natural disaster. I asked them if I'd be given that same grace if I weren't able to make it for check-in if I experienced my own natural disaster such as a death in the family. I was given no suitable answer. It seems unfair that the customer be held completely responsible for the consequences of the natural disaster and Holiday Inn Brown Deer assumes none.

Great location to relax. Outside the city but close enough to enjoy the amenities. Nice, safe, clean area in Brown Deer.

Everything was good!

We just stayed for one night, and the location was ideal for our needs. The room and property were clean overall, although I will say the pool is looking a little rundown and discolored. We chose not to swim. We were also very disappointed to find no hot tub. The breakfast was decent with hot options. Overall, we would stay again.

Nice and Quiet

The staff was very kind and attentive.

Older hotel that has clearly been renovated which is great but you can still see some of the old “parts”. Our room was fine except for the giant seam in the middle of the room where the new carpet was put in and you kept catching your toes on it. Other than that it was clean, quiet and the bed was comfy.

Was hit with a $500 charge which they dont refund for 14 days. No operating fridge and no operating television. Seems excessive in price for what you actually get. Definitely not staying here again. Seems fraudulent.

The front desk staff throughout our stay were all amazing! Everyone was so helpful and kind.