Holiday Inn Express Milwaukee North Brown Deer/Mequon by IHG

Except for the pool (which had a lot of sand on the bottom), the hotel and our room were generally clean. Staff were friendly and responsive. However, there was poor attention to detail. Our room had insufficient towels for the number of beds. Pool towels were often not available, and staff did not seem to be regularly checking. Breakfast was wiped out and there were no staff in sight who seemed to be monitoring and refilling items. We were able to hear people in the rooms above ours walking…constantly. The single elevator was painfully slow and in high demand. The location is mixed. You’ll have to plan on driving everywhere. But we appreciated not having to pay the higher hotel costs of Mequon, Cedarburg, etc.

Nice hotel but kind of far from any restaurants/activities. Overall good experience.

Property was easy to access, quiet and clean.

It was decent. Nothing great. Overly priced for the area not havning anything close by.

We arrived early but were accommodated and able to get a room before the check in time. Room was very clean and desk crew was very friendly and helpful.

Excellent customer service from check in to check out.

The bedroom & bath were very spacious. M

The staff was nice and friendly. The room was clean and comfortable.

We were there for a swim meet. It is walkable to the pool. The hotel is clean and neat.

Service was great...very nice person at front desk. Pool area was very cold and heater was broken. That was the down side.