Comfort Inn & Suites Allen Park - Dearborn

Nothing at all

First, it was a appearance of the building when I arrive up to the building, I never seen a hotel have room windows raised up that just gave me a feeling that this hotel is dirty nasty filthy, not clean and very unsafe. I immediately turned away and canceled my reservation. I did not feel safe, staying there or safe leaving my car parked outside of there. I don’t personally recommend that place for someone like me. I thought the comfort inn would have been a nice place to stay but again upon arriving I’m seeing windows raised up. I swear I never seen windows raised up at any decent hotel or any hotel for that matter , that right there just gave me all the answers that I need that this is a nasty filthy hotel.

We picked this based on trip advisor reviews. Wish we had checked Google reviews. Probably one of our worst hotel experiences. Main elevator was out of order with no indication of effort to fix. Hallways dirty. Door to bathroom was in terrible shape and did not close. Microwave didnt work. Mold on ceiling in shower. Breakfast was not ready at 7 a.m. on Saturday. We had to go elsewhere. Seems like people were using the pool who where not staying at the hotel. Beds were comfortable and hopefully clean.Didnt see bedbugs so will check our luggage when we get home. Probably should have asked for our money back!

Didn't reimburse $120 when cancelation was made.

Not getting the proper receipt for $123

Breakfast was good & that room was clean

Hallways were filthy & the elevator was broken. Room itself was just ok but ran out of hot water so couldn’t shower in the morning. Let card got erased so had to get new ones

Location is very close to Henry Ford museum. Parking was easy

Room was smelling, TV remote not present, alternate remote not usable. Swimming pool always overcrowded, room design for 2 beds is poor. Air conditioner few inches away from second bed causing very high air pressure on second bed and very less air for first bed.

Everything