Holiday Inn Express Lexington Southwest Nicholasville by IHG

Polite and friendly staff and very new, clean and comfortable room. Complimentary breakfast was as expected. Some microwaved omelets, a waffle iron, some red delicious apples and out of season oranges and "fresh" from the freezer biscuits, gravy, and sausage. A utilitarian "Fuel Up" before starting the day. Several doordash meals were delivered while I was eating and I thought that would have been a more enjoyable option. The only real disappointment was the handicap accessible bathroom and particularly the shower. Steps need to be taken to increase water pressure or replace the shower heads. The main showerhead was a large rainfall type that may have been wonderful had it come out of the ceiling. However, in the placement coming out of the wall there was was not enough pressure to propel the water forward so instead the water dribbled down the hose to the hand held sprayer. Pressure from the hand held was acceptable but it was mounted lower on the wall and hard to position for hands free use for me at six foot. The toilet is somewhat accessible with the ability to get a walker or wheelchair up close in front of or beside it. However there is no grab bar to the left and the one on the wall to the right is on the other side of the towel rack and not very useful from the toilet. Overall the room and the staff exceeded expectations. The food, unfortunately, met expectations and the water pressure fell short, literally. Room 101, handicap accessible with 2 queen beds.

They called the day of letting us know the original room was getting maintenance done but accommodated greatly with our needs.

Na

Staff was great, rooms are clean

Cleanliness. Breakfast. Accessories for the room.

For the whole stay there was excessive noise in the rooms on each side of us & especially out in the hallway. I talked to the lady at the front desk about the noise and she said there was no way to lessen the noise because of the flooring & if she moved us to a different floor it would not help the situation & explained there was a ball team staying at the time..like what kind of explanation is that for me?! Am I supposed to say, “oh okay I paid over $265 to stay here thinking I would get some peace & quiet but my stay does not matter apparently”. I will never stay there again for this reason. The breakfast was A+plus awesome but the noise kills your nice hotel.

Big hard pillows. Pl Softer and smaller perhaps a selection.

10/10. Would recommend and stay again.

Friendly. Easy to book. Free breakfast was good.

Pool area was very loud