Pierre Mundo Imperial

Excelente hotel

La vista

Las instalaciones ya muy viejas

El desayuno buffet, fue muy bueno muy completo en el Hotel es muy bonito, pero creo que para el costo si esperaba un poco más, pero en lo que cabe bien

El hotel es viejo pero bien conservado, las habitaciones, la alberca, los jardines y la comida bien; sugiero modernicen sus aires acondicionados xq hacen micho ruido y re ubiquen el gimnasio para q tenga mejor vista…

La alberca tenía azulejos rotos y despegados.

Todo muy bien, solamente la alberca de la cascada tiene ya algunas grietas y no había agua de coco

Excelente servicio, nos encanta el hotel y sus instalaciones, la playa, albercas y áreas verdes. Vamos desde hace años a ese hotel pero en esta ocasión pedimos 3 habitaciones ELITE y 2 de ellas nos las dieron lejísimos, las últimas del hotel y con una vista no agradable, donde no se podía ni disfrutar de la vista

Nunca me dieron habitación, la reservación que hice por expedía estaba cancelada y cobrada por expedía. Quiero mi rembolso por parte de expedía.

Instalaciones muy viejas y maltratadas

The Location and the Weather

The add in booking.com is WHONG -THIS IS NOT ALL INCLUSIVE HOTEL This hotel is having a good location and the weather was really nice. The food expect in Tabachin restaurant is below mediocre. And you don’t have to lie and mislead the clients with your false advertising with all inclusive when you perfectly know it is NOT all inclusive at all. My vacation went from fighting to get what I paid for ( all inclusive package ) to try to find occasionally one person from the staff that knows few words in English to understand what I m asking for. I have no idea how they maintain this almost empty hotel but it has a lot to do with your dirty surroundings and poorly maintenance and cleaning of the hotel. I have been using the gym in the hotel almost every day and I never saw anybody wiping the floor or disinfecting the floor : no water bottles , occasionally somebody showed up to bring few towels and not properly working air conditioning. On the last day in the gym , there was even a scorpion on the floor in the gym that almost bit my husband . I m shocked how poorly the interior of the room was :peeled walls, no mini bar , no floor wiping ( I actually had to ask for it ) old chairs , never working light bulb on the patio, I almost got electrocuted on the tennis court -the list is endless . I wonder how did you get rated with 5 stars when even two will be too much for this hotel. After taking to some of the staff , I understood this hotel never been properly renovated since 1957 when was opened for business . I had a chance to go to Cabo for way less money I spent on this vacation in this hotel , but we wanted to go some place different hoping to get different and better experience then the West Coast resorts of Mexico . Unfortunately my disappointment with this hotel is soo big that I will make my mission to post this review in all possible social media and tourist.