Fairfield Inn By Marriott Indianapolis Northwest

This is a very nice hotel right off of 465. The woman at the front desk was amazing and kind. My only complaint is it DOES NOT have a hot tub as advertised on Expedia.

Large clean room. Attentive staff.

Customer service at this location is top notch! The staff were all so nice and helpful! Had a late check in during their shift change and they were both very nice and they apologized for the wait (it was literally like maybe 3 minutes) which was not a problem at all but did appreciate the communication about what was going on. All the staff we encountered the entire weekend were all very pleasant and friendly. The breakfast was good and fresh and the worker kept it nice and clean and well stocked. The pool is small but was a good temp so that made the weekend even more enjoyable. There is a patio right outside the pool for smoking so we could step out and still keep an eye on our child (she is a good swimmer and old enough to be in the water for a few minutes without us being right there). The location is nice. It was peaceful at night with the windows open (as long as the sound of traffic doesn't bother you). It's close to several restaurants and shopping. It's not far from downtown and is right by a main highway so easy to get around the city. We will definitely be staying again!

Overall a nice place. Decor was a bit lacking or out of date. Great breakfast, nice staff. Loud guests until late in the night, unfortunately.

Great service

The room was cute but rather small for a king-size room. I don't like the elevator lift. it makes some strange sounds during the ride and the interior is shabby.

Very friendly staff. Thank you

The young man that checked me in was very cordial, professional and was able to tell me about surrounding dining options.

Conveniently located, friendly staff, clean, quiet and reasonably priced. It was everything we wanted for a quick overnight stay.

The facility was clean, however, we were very concerned about the possible germs being spread at the property. Our room did not have any hand soap to wash our hands after using the bathroom, etc. I went to the front desk and asked if they had hand soap. They answer was no. I thought maybe the attendant had misheard my question, so I asked the same question again. The answer was no. If the rooms have no hand soap in them how many germs are being spread in the facility? We did not have enough washcloths in our room. We went to the front desk and asked for additional washcloths. The attendant said that there were no washcloths because their washer was not working. She said that the laundry needed to be taken to the laundry mat. We did not check in until 6:30 pm. In my opinion the hotel would have known that there was a washer problem early in the day and should have gone to the laundry mat earlier in the day so hotel rooms could have been appropriately stocked. We chose not to eat at the facility knowing that rooms were not stocked with hand soap.