Hilton Los Angeles North/Glendale

Outdoor pool

Hello, my check in was incredibly quick and fast to the point where the agent left me standing at the front desk as she did not let me know we had concluded the process. She was super rushed, was not welcoming, more robotic, and literally walked away to another desk to do something else. There was a male agent next to us and I can overhear him telling his guests he had upgraded them, giving breakfast info etc etc. I had NONE of that type of service and felt SUPER unwelcomed. I moved along to finding my room since I was NOT in the mood to complain or provide feedback. The facility smelled very foul in the parking garage like sewer water or dirty mop. The elevator area leading to garage from lobby smelled like a hospital cafeteria. I would definitely invest in some air fresheners or plug in to set the ambiance for "comfort". The room was very comfortable. There was a tall floor to ceiling window that would unlock and open at 6 inches wide, felt weird about it but was locked to where an entire person could not pass through. Thank you for your time.

very nice & clean property. Conveniently located. Enjoyed our 1 night stay there. Would come back again!

AC was not working the entire day and night and it was 95 degrees outside. Room was not cleaned, sticky residue on the counters.

Clean Room and property. Very warm and Friendly Staff!

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Good for stay in Glendale

Staff was courteous

The Hilton was well staffed, clean & comfortable. I enjoyed my stay very much.

Massive hotel yet our room wasnt ready until after 6. Room was still dirty and cleaning staff barged in around 8pm to deliver water bottles that we didnt ask for or need.... front desk staff was unhelpful and likely special needs