Hilton Garden Inn Tampa North

It was very clean and comfortable

Nothing that I can think of that I didn’t like. Everything was wonderful

The location seems to be a safe area. There isn't much nearby in terms of restaurants, etc. The front desk staff was friendly. The bartender was not. I was in a king room on the 6th floor that hasn't been updated in decades. The hallway carpet was old and stained. There were no USB compatible plugs in the room. The furniture was all chipped and dinged. One table had nail polish on it. The walls had holes all over the place and the paint was in poor repair. In the bathroom, there were plenty of towels and the shower had glass doors, which was a nice touch. The vanity was damaged as far as paint and dings. The shower tile was discolored, which might have been mildew. I had to go inside the shower doors to turn the water on (installed incorrectly), thus getting wet while still wearing my PJs The smoke detector was hanging off the wall. In retrospect, I should have asked for another room but I was a tired traveler, already in my PJs when I made some of these discoveries. I don't think I would have seen better conditions in another room.

Very clean hotel.

Room 333. Tub won't hold water. Shower water would not adjust from hot. Had to send meal back. Food under cooked so they comped it. A/C in room was slow to cool the room down.

The ac was a little noisy, and the atm machine was out of service.

The assistance with the shuttle service.

The phone in the room was not working and they couldn't get it fixed properly.