Hilton Garden Inn Portland Lake Oswego

Good value. Comfy bed and nice sheets. Mini fridge and microwave were useful. Great location close to I-5 and some restaurants. I definitely recommend this hotel and would stay here again… even if it took 5 minutes of running the shower in the morning to get hot water.

Very easy access off I5 fwy…needs some updating but comfortable..staff very helpful..

When walking through the front door, the over powering smell of chlorine from the indoor pool is awful. The hotel is old and feels old. The staff was not friendly at all. We could hear the people next door through the vent in the bathroom. We were in town for a wedding and wanted something affordable - that’s what this hotel was but nothing more. It’s okay for a quick trip when you just need a safe place to sleep but that’s about it. The price was good so that was our priority for this choice.

So convenient to everything. The rooms are very large and the beds are very comfortable !!!! Extremely clean and modern!

the room was pleasant and spacious and with a Nice view of the trees. The restaurant food was good. Breakfast food was good and the service was excellent! Anne and Violeta were so helpful and friendly. A+! I was perfectly happy with my stay there, after my initial, not very nice room, was changed to a much better one.

My first room had a window that was half covered by a large white blob that looked dirty, and obscured the view. I asked about it and they said it was condensation between the pains. The room seemed a little in disrepair as well, I asked for a room change, and then was moved to a much nicer room, which was good.

The system for checking in was down when we arrived. We were told there were twenty people waiting to be checked in. The woman at the desk was short and rude. She was obviously stressed but also unhelpful in anyway. She didn’t express any concern about the guests situation and wouldn’t even look you in the eye.

A very nice hotel—pretty and clean. No cleaning service, however, after our first day, so no fresh coffee cups or coffee kcups.

The room was good and the area was great but they charge 10.00 a night for parking which wouldn’t be bad if you could park. It was very annoying to have to find a place to park away from the hotel and walk to the hotel. They didn’t charge us for parking since we couldn’t park. The front desk didn’t explain anything upon check in. We had breakfast with our stay but when we tried to eat they kept trying to send us away. I finally got through to someone that we had paid for breakfast as part of our package and they looked into it and realized we were right. Then they must have forgotten to put our food order in because we waited over an hour and were late to the show up time for our daughters game because of this. Front desk again second night was very unfriendly and unhelpful when we couldn’t find parking. No suggestions about where a good place to park might be. They pretty much didn’t care. The ladies in the breakfast area were kind even though our order the first day took over an hour. You could tell they felt bad. Front desk needs lessons on how to great guests instead of just I need your ID and card. That was it. No other info about anything. Just handed me the keys, said sign this for your dog, and that was it. Very unpleasant experience.

We had a fabulous date night. Thank you!