Hilton Garden Inn Saint Charles

Very clean and comfortable spacious rooms. Garden area offers seating, secure location, and well kept.

Breakfast not included with stay and wifi was confusing and included charges

Very clean, modern & quiet. Very nice front desk staff

oh man, a gem. thank you for a comfortable experience. hotel rooms are becoming pricey so a person should really get what they pay for and here, i think you do. as other reviews state, this is a quiet location some distance from downtown which is fine - just not walkable. plenty of free parking downtown and near the river if that's what you're here for. the room was spacious and clean, comfortable. safe and secure area, team members seemed to all enjoy being there and helping out the guest. service levels post covid kaos have really taken a dive, but this hotel harkens back to pre-covid days where the team went out of their way for you and seldom do you see a sign at the desk 'sorry we stepped away'. granted they have those pesky stools where a team member may sit - which evidently is the norm, though, i'm not fond of the idea unless it's for a medical issue. but, i digress. holy cannoli the toilet sets LOW to the ground, i never seen such a low one, that's truly my only complaint, well, except for the rando uneven sidewalks which are a tripping hazard. Vickie in the restaurant the morning of 16 August (today) is amazing. i hope she's not new since, you know after a few months team members catch on to how rude guests can be and some allow their smiles to turn into frowns. please dont let that happen to Vickie - she's cool. thanks team Hilton Garden Inn St. Charles, IL

Could use a hot tub

Front desk employees were friendly, helpful and really seemed to want to please. Great experience!

Safe, quiet area. Newly renovated, spacious room. Staff nice and knowledgeable of the area. Variety of restaurants and shopping near by.

So loud people above us pounding all night

Other guests too noisy

Typical HGI all the basics. In a quiet location, about 3/4 mile down from all the restaurants and activity. Not really walkable. Fitness center is standard, rooms are standard, and in and out no issue. The restaurant is the standard HGI restaurant with the regular menu. Exactly as expected and wanted - check in, work out, eat, sleep, check out.

Location