Crowne Plaza Royal Victoria Sheffield by IHG

Staff were very friendly but room needed some updating and couldn’t get shower to function correctly.

we dined in restaurant 3 nights on the sunday the food had to be sent back the steak was undercooked when it was asked to be well done the chips were undercooked An additional leafy salad ordered was a handful of dry rocket ,so different from the previous delicious meals ,We were told it was a different chef that night and the servers were so apologetic and although we received a discounted meal it did mar some what the enjoyment of our stay other than that it was excellent,

We loved staying here! The room was Gorgeous, comfortable, and had everything we needed. There was a high school dance happening and the exciting festivities did not interrupt our stay and the noise level was Very well contained. My elderly parents room was perfect with accommodations for elderly visitors (walk in shower, multiple phones, total accessibility). There was tons of free parking and the exterior was very well maintained. We loved our stay!

Great hotel, staff all friendly and everywhere clean

Lovely hotel, easy access and good parking with electric chargers

It was just a stay on way to Hexham from Hertfordshire. It's roughly halfway and an absolute treat clean,convertable and luxurious

I liked the staff; everyone I interacted with was very kind and helpful. The hotel as a whole looks old, and the carpet on the corridors' floors is very worn and outdated. The white and naked walls without decorative art or paintings on every floor make the corridor look like a cold and low character, even though the staircase looks phenomenal. The room is nice, has a good size, the bed is fine, but there is zero sound isolation, and I could hear every single noise coming from the corridor. The bathroom is renovated, with great lighting, comfortable towels, but the shower cubicle is tiny, especially taking into consideration the average British man/woman body size. The bath robes were a great touch, but they are very small for a man...my husband could not wear his comfortably. In the morning, when I was showering, the fire alarm went off 3 times, and I panicked! My husband called reception to ask what was going on, and he was told that it was a mistake...but it happened 3 times during my shower...imagine how scary that was?

It was ok but we arrived quite late and the noise in the car park was horrendous cars revving and horns beeping we couldnt get to sleep. This should not be allowed after a certain time

Easy to check in, all the staff were really nice and friendly. The hotel building was very impressive and the interior was very traditional. The bedrooms were comfortable. Breakfast was very nice, with a great selection of hot and cold food. Large carpark. Would definitely recommend.

Lovely stay just overnight room comfortable and clean, staff helpful. Breakfast very good plenty of choice.