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8.8 / 10 Guest Rating

Holiday Inn Ciudad Del Carmen by IHG

Calle 31 274 Colonia Benito Juarez, Ciudad del Carmen, mx

Holiday Inn Ciudad Del Carmen by IHG - main view

About the Property

Convenient Location near Playa Norte Beach
Located just 2 km from the stunning Playa Norte Beach, Holiday Inn Ciudad Del Carmen offers a perfect blend of comfort and convenience.

Modern Amenities for a Relaxing Stay
Enjoy a relaxing stay with free Wi-Fi, an outdoor swimming pool, and a buffet restaurant at your disposal. Each spacious room is equipped with air conditioning, cable TV, and a cozy seating area for your comfort.

Delightful Dining Options
Indulge in a variety of international cuisines at the Akalan restaurant, or sip on refreshing drinks at the poolside bar and cocktail lounge.

Ready to experience a perfect getaway in Ciudad Del Carmen? Book your stay at Holiday Inn now for a memorable experience.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

When traveling with pets, please note that an extra charge of MXN 390 per pet, per stay applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1

Standard Room

Bed type and smoking preference cannot be guaranteed and will be allocated upon arrival. This spacious, air-conditioned room has attractive décor and tiled floors. It features free Wi-Fi, cable TV.

10 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Room

Non-refundable
Room Only
20% OFF$110.41

$88.33

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$132.75

$106.2

Includes taxes & fees
Standard Queen Room With Two Queen Beds - Smoking - Photo 1
Standard Queen Room With Two Queen Beds - Smoking - Photo 2
1/2

Standard Queen Room With Two Queen Beds - Smoking

This spacious, air-conditioned room has attractive décor and tiled floors. It features free Wi-Fi, cable TV.

10 m2
Sleeps 4
2 Large bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

2 Queen Standard Smoking

Non-refundable
Room Only
20% OFF$125.24

$100.19

Includes taxes & fees

2 Queen Standard Smoking

Non-refundable
Breakfast Included
20% OFF$149

$119.2

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1

Standard Room with Two Queen Beds

This spacious, air-conditioned room has attractive décor and tiled floors. It features free Wi-Fi, cable TV.

10 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Room With Two Queen Beds

Non-refundable
Room Only
20% OFF$117.99

$94.39

Includes taxes & fees

Standard Room With Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$140.31

$112.25

Includes taxes & fees
Standard King Room - Smoking - Photo 1
Standard King Room - Smoking - Photo 2
Standard King Room - Smoking - Photo 3
1/3

Standard King Room - Smoking

This spacious, air-conditioned king room has attractive décor and tiled floors. It features free Wi-Fi, cable TV.

10 m2
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 King Standard Smoking

Non-refundable
Room Only
20% OFF$127.49

$101.99

Includes taxes & fees

1 King Standard Smoking

Non-refundable
Breakfast Included
20% OFF$153.36

$122.69

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
1/3

Standard King Room

This spacious, air-conditioned king room has attractive décor and tiled floors. It features free Wi-Fi, cable TV.

10 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard King Room

Non-refundable
Room Only
20% OFF$110.41

$88.33

Includes taxes & fees

Standard King Room

Non-refundable
Breakfast Included
20% OFF$132.75

$106.2

Includes taxes & fees
One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
One-Bedroom King Suite - Photo 3
One-Bedroom King Suite - Photo 4
One-Bedroom King Suite - Photo 5
One-Bedroom King Suite - Photo 6
1/6

One-Bedroom King Suite

This spacious, air-conditioned suite has attractive décor and tiled floors. It features free Wi-Fi and 2 TVs. There is a living room, dining area and a well-equipped kitchenette.

10 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 Bedroom Suite 1 King

Non-refundable
Room Only
20% OFF$296.64

$237.31

Includes taxes & fees

1 Bedroom Suite 1 King

Non-refundable
Breakfast Included
20% OFF$321.64

$257.31

Includes taxes & fees
Premium King Room - Photo 1

Premium King Room

This spacious, air-conditioned suite has attractive décor and tiled floors. It features free Wi-Fi, cable TV. Executive Suites include a free newspaper and daily turndown service.

10 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

1 King Premium

Non-refundable
Room Only
20% OFF$193.14

$154.51

Includes taxes & fees

1 King Premium

Non-refundable
Breakfast Included
20% OFF$218.02

$174.42

Includes taxes & fees
Standard King Room with Pool View - Photo 1
Standard King Room with Pool View - Photo 2
Standard King Room with Pool View - Photo 3
1/3

Standard King Room with Pool View

Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as pool views. The unit has 1 bed.

10 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

1 King Standard Pool View

Non-refundable
Room Only
20% OFF$139.93

$111.94

Includes taxes & fees

1 King Standard Pool View

Non-refundable
Breakfast Included
20% OFF$164.8

$131.84

Includes taxes & fees
Standard Queen Room with Two Queen Beds and Pool View - Photo 1
Standard Queen Room with Two Queen Beds and Pool View - Photo 2
1/2

Standard Queen Room with Two Queen Beds and Pool View

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as pool views. The unit has 2 beds.

10 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard Room with Two Queen Beds with Pool View

Non-refundable
Room Only
20% OFF$125.55

$100.44

Includes taxes & fees

Standard Room with Two Queen Beds with Pool View

Non-refundable
Breakfast Included
20% OFF$147.89

$118.31

Includes taxes & fees
Standard King Room - Accessible - Photo 1
Standard King Room - Accessible - Photo 2
1/2

Standard King Room - Accessible

The double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a wardrobe, a safe deposit box, tumble dryer, a dressing room, as well as a flat-screen TV with cable channels. The unit has 1 bed.

10 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Standard King Room-Accessible

Non-refundable
Room Only
20% OFF$110.41

$88.33

Includes taxes & fees

Standard King Room-Accessible

Non-refundable
Breakfast Included
20% OFF$132.75

$106.2

Includes taxes & fees
Premium Queen Room with Two Queen Beds - Photo 1

Premium Queen Room with Two Queen Beds

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

10 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

2 Queen Premium

Non-refundable
Room Only
20% OFF$193.14

$154.51

Includes taxes & fees

2 Queen Premium

Non-refundable
Breakfast Included
20% OFF$218.02

$174.42

Includes taxes & fees
Suite, 2 Bedrooms - Photo 1
Suite, 2 Bedrooms - Photo 2
Suite, 2 Bedrooms - Photo 3
Suite, 2 Bedrooms - Photo 4
Suite, 2 Bedrooms - Photo 5
1/5

Suite, 2 Bedrooms

1 King Bed and 2 Queen BedsSoundproofed roomLayout - 2 bedrooms Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with cable channelsFood & Drink - Mini-fridge, coffee/tea maker, room service (limited hours), and free bottled waterSleep - A pillow menu and bed sheets Bathroom - Private bathroom, bathtub or shower, a hair dryer, and towelsPractical - Free long-distance calls, safe, and iron/ironing board; cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable shower seatNon-Smoking, pet friendly

Sleeps 6
1 King bed (151-180 cm wide)
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTelephoneAir conditioningHair dryerDesk

2 Bedroom Suite 1 King 2 Queen

Non-refundable
Room Only
20% OFF$379.76

$303.81

Includes taxes & fees

2 Bedroom Suite 1 King 2 Queen

Non-refundable
Breakfast Included
20% OFF$404.66

$323.73

Includes taxes & fees

Guest Reviews

8.8
Excellent156 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good breakfast.

Categories

Cleanliness8.0
Service10.0
Location9.0
Room Quality7.5
Amenities9.5
Value for Money9.0
Food and Beverage8.5
Overall Experience9.0

Select topics to read reviews

R
RAYMUNDO
Verified booking
partner
Standard Room
Stayed in Aug 3, 2025

"Exceptional"

10.0

Incluir Netflix y plataformas de películas en las teles

Helpful?
G
GriseldamxMX
Verified booking
family_with_children
Standard Room
Stayed in Jul 28, 2025

"Baños"

8.0

Todo bien. Éxepto baños.

Un poco más de limpieza en los baños y paredes de baños.

Helpful?
F
Francisco JaviermxMX
Verified booking
couple
Standard Room
Stayed in Jul 28, 2025

"Exceptional"

9.0
Helpful?
J
Juan
Verified booking
Standard Room
Stayed in Jul 23, 2025

"Exceptional"

10.0

Muy amables las personas que trabajan allí, y el hotel perfecto

Helpful?
J
JOSE FRANCISCO
Verified booking
Standard Room
Stayed in Jul 17, 2025

"Good"

6.0

Uno de los dos elevadores no funcionaba, y había fila. Bajamos por las escaleras de emergencia y nos regañó la seguridad. Adicional, el wc del baño no funcionaba, echaba agua

Helpful?
L
Lorena
Verified booking
family
Standard Room
Stayed in Jul 17, 2025

"Excellent"

8.0

El personal amable, sin embargo las instalaciones y habitaciones están en mal estado y muy sucias, hace falta mucho mantenimiento

Helpful?
R
Rodrigo
Verified booking
Standard Room
Stayed in Jun 25, 2025

"Good"

6.0

Falta renovarse

Helpful?
C
chris
Verified booking
Standard Room
Stayed in Jun 19, 2025

"Exceptional"

10.0

Always a great place to stay. They really offer amazing service

Helpful?
J
JustinnlNL
Verified booking
review category business travellers
Standard Room
Stayed in Apr 18, 2025

"Good"

7.0
Helpful?
A
Alejandra
Verified booking
family
Standard Room
Stayed in Apr 16, 2025

"Good"

6.0

Al llegar no está claro como ingresar con tu auto y entras al estacionamiento de acuerdo al flujo de la calle y en el hotel es al reves, ahi estaba el vigilante quien de forma grosera nos empezo a regañar y amenazar con total prepotencia, se nota la falta de capacitación. Pedi una habitacion especial para adultos mayores, la cama demasiado alta y el baño no contaba con la silla especial para bañarse. Me mandaron un plato se frutas para disuculparse por lo la actitud del vigilante, el resto de los empleados muy amables.

Helpful?
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