Holiday Inn Shenzhen Donghua by IHG

Loved the buffet breakfast. It was one of the best ive had at a Holiday Inn. Very friendly staff.

It was all good. The room was a little dated.

Food

The rooms were nice and as shown in the pictures. The price was good compared to other similar hotel brands in the area but when we got there it was evident why.

The hotel was old, the staff were really not what you are used to for a brand like Holiday Inn. I asked the concierge to book us a taxi to the indoor ski centre. He hadn't heard of it and instead of searching for the address or asking a colleague, he asked me to give him the address in Chinese myself. I can't read or write Chinese. Then the front desk staff tried to help by telling him where it was and ended up scolding him in front of me. It was so unprofessional. The hotel also says it has an indoor swimming pool. Turns out it's in a nearby gym that's not even part of a the hotel. We weren't given proper directions to get there and walked around the hotel for about 20 min only to find out we needed to go out the back entrance of the hotel, next to the rubbish bin centre of the hotel, and walk across an open air car park. In our bathrobe and swimsuits and bedroom slippers. When we finally got there we were allowed in and jumped into the pool only to be ejected because we weren't wearing swimming caps (what tourist knows to bring one???). The life guards were nice enough to lend me a used one but I looked inside and it was mouldy. I do not recommend this hotel for a tourist who is used to a standard tourist class hotel. I would have paid just $50 more for the Westin if I'd known. Awful.

員工服務態度很好，自動升級較好的房型， 住宿提供早餐及自助洗衣

28樓頂樓的淋浴設備水壓小了一點