Quality Inn & Suites

Shuttle was great easy to find Nowhere to charge the phone in the room

It's kind of like being in prison in this particular neighborhood. Everything is fenced, etc. Very strange. This is definitely the wild, wild south...or east, or wherever the hell Atlanta Intl. is...

The transport from the airport, chech-in and the room itself was more than adequate. However, the sink had to be rinsed as there shaving hair from the prior occupant but otherwise was fine.

I was very disappointed as I drove in but I chose to follow the pictures I saw online and kept the faith. I was assigned a room on the ground floor and as is my custom I made a beeline for the bathroom…. I was disgusted and literally ran out to ask for a room change Why would I fly all the way to stay in a DUMP! I got another room on the 2nd floor that was way better and I asked why would I have been assigned to that first ‘hell-hole’? The staff was helpful BUT THE staff on the night shift was very rude in her shirt and curt responses, very unwelcoming and very unhelpful. I was glad I wasn’t spending an extra night. There was no complimentary water and the fridge was empty By far the worst experience I’ve ever had and be rest assured I will never stay NOR recommend Quality Inn to anyone. There was no QUALITY HERE AT ALL!!

The beds were hard and uncomfortable. The AC unit in the room was in bad condition. It was off when we entered but took very long to cool down and often shut off even when on “fan” mode. I spent two nights there. But the ladies at the front desk were amazing!

Great service, quick and not chatty, even with my special request. Clean room. Perfect for needing to be close to the airport!

Good place to get room

Staff was great! Loved the transport to and from the airport. Made everything so much easier for us. Could of been a little cleaner but overall it was good.

Bad neighborhood

I cannot express how awful this hotel is. I was traveling with my 13-year-old son, and when we arrived just after 3 AM, the staff refused to let us check in. They were rude, cold, and completely unwilling to help — they literally left us standing outside in the middle of the night with nowhere to go. As a parent, this was terrifying. The property itself is dangerous — hallways feel unsafe, facilities are in terrible shape, and there were prostitutes and shady people hanging around the parking lot. I did not feel safe bringing my child here at all. The area around the hotel is dirty, dark, and unsafe, and this is the last place you would want to be stranded late at night. This is not just bad service — this is inhumane treatment. No family should ever have to experience what we went through. If you care about your safety or your children’s safety, stay far, far away from this place.