Holiday Inn Glasgow - East Kilbride by IHG

it had lots of things to do and was in a nice erea looks super fancy

nothing

Location wasn't pretty, but very convenient. Liked the late check-out and the relaxed vibe. Our room (045) was on the ground floor at the back and was very quiet.

Food was okay - plentiful, but plain. Serving staff were helpful and courteous (though the dark-haired girl at breakfast needs to be aware that guests who are eating haven't lost their ability to hear). The slim girl with the high-pitched voice was extremely professional, but the other girl - who was cheery and welcoming - was clearly trying to engage her in conversation about dissatisfied staff feeling intimidated/getting ready to walk awa, etc. She seemed like a nice person, but needs to be reminded of the main purpose to her being in that place at that time. It's a pity to give a poor impression of herself when I believe she could do so much better.

Cleanliness and nice staff.

Nothing as such we like almost everything.

There was a girl who worked on reception i cant remember her name but she checked us in i couldnt fault her she was helpful and welcoming we were told the pool was open till 8pm as stated online aswell we called the hotel to confirm this as we were running late and were paying for the room at check in that was 170 pound there was a similar hotel a couple of minutes away for 95 pound without a pool we were thinking there no point for 1 hours swim we arrived at 6.30pm checked in went to the pool at 7pm to be told in the separate lesure building to be told it closes at 7.40pm I was in the steam room 7.35pm was told to leave as it takes 20 mins to clean up this was disappointing as we wouldn't of booked it

Being lied to about the pool closing times and our room stunk of damp dog soon as yoy walked in and dogs barking all night in the hotel rooms

One stop shop for my son and I

N/a

The restaurant food wss awful and the bed was also awful