Hotel Atithi

Accommodating and polite staff. You didn't have to pay or provide credit card details prior to arrival. Location was quiet. Comfortable bed. Lovely swimming pool. The roof terrace restaurant, on the third floor, was pleasant. The food was very good and reasonably priced. 5-10 mins away from the airport. Would I stay again? Probably.

The internet connectivity was terrible and virtually unusable. On arrival I was not happy to find that the room I had booked was on the old side of the hotel. The photos belie what the rooms are actually like. The room had damaged fixtures and fittings and the seating upholstery was badly stained. Sheets and pillow cases also had stains. I did make a complaint and I was kindly offered a room on the 'newer' side of the hotel for the same rate. However, the newer room was on the 2nd floor, lacked the character of my original room and most importantly, the bed didn't feel as comfortable! So, I stayed with my original booking and in the end was quite happy.

Very good

Staff is very friendly and supportive, arranged taxi to the caves, every day we enjoyed restaurant in the hotel,

Location and breakfast service were good. Could add more options and improve presentation as food was cold and hot beverages not up to mark. Rooftop restaurant is excellent with good food. Pool area is beautiful. Location is highly convenient

Delay in room service. Reception/desk team is highly confused. Lack of coordination amongst staff. Parking area is dirty. Bathrooms are outdated and uncomfortable.