Hampton Inn Medina

The breakfast buffet, felt safe and secure plus very clean

Very friendly and clean. We were able to bring our dog with us and it was reasonably priced to do so. Breakfast was amazing and hot! Check in and out was smooth and staff was efficient and friendly. Pool area was clean and water was warm. The hotel was quiet and noise from others was respectable. Beds and pillows were soft and comfortable.

There was a room that was being cleaned on the first floor that smelled very strong of marijuana even though there is no smoking allowed. It’s sad that guests have no respect for others having to smell that and having allergic reactions. Unfortunate for the hotel as that smell is hard to remove.

The facility and room were nice. The bed was extremely firm. There was miscommunication about our check our time; one staff said we could stay until 2pm and another said we had to leave by 1pm. We also booked the room under one price but was charged a larger amount after check out even though the room was left undamaged and we were told there would not be a late check out charge.

Breakfast was ok. The milk for the cereal was a bit warm.

I did not like not having hot water for a shower. I also did not like having no shampoo at all, especially when the housekeepers were in line for breakfast at 10 am. My sister had to wait for her room at 4pm, because it was not cleaned yet, but at least she had shampoo. We paid a lot of money for these rooms for two nights. My brother also had a room which was not the room he reserved, he was told too bad. He was supposed to get a king room and ended up with two queens.

Decent breakfast, good location right off highway as we did Xcountry drive

The staffs interest in finding just the right room arrangement for our family