Hampton Inn Santa Cruz

Staff was exceptionally warm, polite & helpful!!

Clean and comfortable with friendly staff.

Way overpriced for the quality. We were going to stay 2 nights but cancelled the second and drove home a day early instead.

It was a very clean room. Only the traffic noise was a bit high due to the room location.

The area around was not very nice and to eat in the evening you had to drive to find somewhere. The staff were not very friendly and the hotel needed a refresh and the A/C was very noisy

Warning whatever you do, don’t leave anything in your room behind. Clearly, I left my charging cords and cube in the room. I called that evening, and it seemed that somebody said that the cord and the cube was in lost and found. I called in the morning and there was no answer. I let the phone ring several times. So I waited later in the evening around check in time and someone did answer the phone they claim that there was nothing in lost and found at that time, but would leave a message with the morning crew. I explained to him that no one answered. So I followed up the next day called in the morning. Someone answered. I asked about the cord and the cube and they quickly put me on hold, then came back several seconds later said there was nothing in lost and found and then hung up on me abruptly. I thought that was very rude.

Efficient check in and accommodating in room selection