Hampton Inn & Suites by Hilton Calgary University NW

The room was set up nicely.

It was fully under construction. Scaffolding and workers literally outside our window. Could not see anything but tarp. JLG out front and workers in and out. They took our full deposit because they wanted a $149 pet fee when it said that nowhere during booking and any other hotel is about $20 for a small pet. We were barely in the room just to sleep. If I wanted to pay $500 for a room I would have gotten a very nice place instead. This was a budget decision and below the bare minimum but I paid premium prices.

bathroom was clean

property under construction and no pool on site. The replacement pool was very disappointing.

Room was clean, Breakfast was good and a good night sleep.

Renovations on going.

Very convenient for the event we were in Cgy for

Way too much construction

I really enjoyed the complimentary breakfast. There was a great variety of options, including omelets, porridge, and waffles that guests could make themselves, which was both fun and enjoyable. I also loved the 24/7 tea and coffee station — it is one of the best ideas I have ever seen in a hotel. A special thank you to Sandra at the front desk for taking the time to explain the check-in process and hotel policies so clearly. She was welcoming, professional, and very helpful.

Unfortunately, the exterior of the hotel was undergoing renovations during our stay. As a result, we were unable to use the swimming pool and hot tub, which was disappointing since we were looking forward to enjoying those amenities.

Proximity to the University where our son was competing in Judo.

The breakfast was ok, but the food area very small and always bumping into people. The bed was very hard for our taste and left us both with sore backs. There is also major construction going on and although it was quiet on the weekend we were there, opening the curtain to see nothing but scaffolding left us feeling a little confined.