Hampton Inn San Diego/Del Mar

We were in room 441 for 2 nights. The room was never vacuumed. I was very surprised when food that had fallen next to the bed was never picked up. The rest was fine.

The property was nice. Room service - no

Absolutely terrible experience at this Hampton by Hilton. The front desk representative, Chantel, was extremely rude and unprofessional from the moment I checked in. I politely mentioned that I’m a Hilton Honors member, and instead of acknowledging it or offering the standard courtesy, she acted dismissive and annoyed. I experienced clear mistreatment and was not treated equally compared to other guests. Under California law, guests are entitled to equal treatment and service, and that standard was not met here. The way I was treated felt discriminatory and racist, which is completely unacceptable. There was zero appreciation for loyalty, no hospitality, and no effort to make the stay comfortable. I’ve stayed at many Hilton properties, and this was by far the worst treatment I’ve received. Very disappointing and not at all what you expect from the Hilton brand. I would not recommend this location.

breakfast was good, had great choices. The room was always clean and the beds, while not the most comfy in the world, they were decent enough to get a decent night's sleep. The staff at check in were amazingly nice and very clear on what to expect during our stay.

The way to enter the underground parking was a bit confusing and had basically only one way to approach it in the car to put the card, other than that, it was good.

El lugar limpio, buenas habitaciones, el desayuno estuvo genial para lo que es, buen precio, camas comodas

Se que es cuestión del condado de San Diego pero al final el Hotel le pasa el "costo" de estacionamiento al Cliente, $15 dls por día es un abuso, estuvimos uno y creo no vuelvo por un tiempo, soy de Mexicali, BC, me queda a 2 hrs, ya no vale la pena para turistear salvo vayas 1 día y vuelvas...