Hampton Inn Oakland-Hayward

Clean room, free breakfast, helpful staff, convenient location.

Nice breakfast also clean and tidy.

The room was nice and fairly clean but the carpets and chairs in the room were filthy. I had to clean the desk chair before I even felt comfortable sitting on it. Even after cleaning, it wasn't great. The floors were covered in stains and dirt. My kids white socks were stained brown just from walking on the carpets. More frequent carpet and upholstery cleanings would really be helpful. The bathroom was very clean. The breakfast was nice but didn't have much of a selection. Daily they had some sort of eggs and a meat selection. They had a good waffle bar, oatmeal and a selection of breads, pastries, and cereals. Overall, I would stay here again.

Wonderful location, great breakfast, caring staff.

Lots of homeless people

Loved the people very welcoming

I always stay at the Hampton. It's always clean, and comfortable. I appreciate the Kurige coffee choices. I feel comfortable and safe there.

I was placed on a do not rent list and the received an email stating that my reservation was cancelled however, wouldn’t refund me. It took 2 days of non stop back and forth to get my full refund. Prior to my knowledge of being placed on the do not rent list, my last stay I woke up late at around 12:10/12:15. I immediately called the front desk and asked if I could get a late check out for 1pm. Mind you, I’m half asleep. The front desk receptionist says the latest she could do is 12:30pm because house maids were leaving early that day. No biggie. I just said ok 12:30 is in a few minutes I’m going to jump in the shower and hurry as quick as possible. The receptionist was rude as hell and told me no that I needed to be out at 12:30 or she was going to charge me for another night etc etc . I hung up the phone so that I could hurry and get in the shower. She called back and was yelling and being rude so I hung up the phone again and then left it off the ringer. As I’m getting in the shower, the receptionist starts banging on my hotel room for like the damn police. I said I’m in the shower stop beating on the door & it wasn’t even 12:30 yet! I wish I knew her name! She’s fat though. Dark hair just rude and placed me on a do not rent list because of this. This place is ridiculous DO NOT RENT HERE