InterContinental Tegucigalpa at Multiplaza Mall by IHG

The executive floor attendant it’s very kindly and good manners

Great room, lovely pool area, terrific food, great staff. Coffee maker in room was great and beds are comfortable. Most staff speak some English and are very helpful and accommodating. Three restaurants including an excellent Japanese with great sushi offer plenty of options for dinner or room service. Across from a large mall with more restaurants & shops. Great place for a conference.

This hotel has significant hygiene and cleanliness issues in the rooms with torn gross sheets. I’ve stayed here many times before and always thought it was a relatively high end hotel for its location. I recently stayed there two weeks in May 2024 and the level of hygiene and cleanliness has really gone down. During my first day in May for a few days, there was a pile of dirt or something on the carpet in the room. The room had two beds that both had torn sheets and heavily stained sheets. A guest in another room had put a glass in the hallway by my door and it was there for days without being picked up. I went home for a few days and came back the next week for a full week stay, the sheets were in much better shape this time, but still had noticeable stains. When I checked out after the first stay in May, I mentioned to the front desk staff the state of the sheets and he said they expected to replace them soon. But for the claimed level of luxury in this hotel, and the price being charged, I don’t think the sheets are satisfactory or would be accepted really in any decent hotel or motel. I think at this point the Hyatt may be a better alternative in terms of quality and location, depending on points program preferences. Otherwise the Intercon is somewhat conveniently located across from the mall, walkable to the mall. But the Hyatt is also near a (less nice) mall, movie theater, and closer to more varied food options. Both are by a grocery store. The breakfast at the Intercon is good if included in your stay and is buffet and full service with eggs, etc. It does have an oddly small selection of fruits for a tropical country. The Intercon also has better on property restaurants than the Hyatt, with a pool bar and Japanese restaurant. I think Hondurans and regional travelers may still consider the Intercon to be high end, as the hotel and bar and restaurants seemed busy with high end clientele. But again, the rooms are not that clean and torn stained sheets are not acceptable. If you prefer to dine at nicer places in the city the Hyatt is also a better location.

The hotel and room where wonderful, they play music by the pool a little to loud but everything else I cannot complain

The hotel is good. The area feels safe but it still lacks cleanliness and better walking options

The hotel staff provided excellent service. Sthefeny Arauz at the front desk welcomed us with a friendly smile. She was professional, friendly, and helpful. From the moment we arrived, the employees were courteous and helpful (guard at the parking lot, the porter, the cleaning crew, waitresses at the Market Restaurant). The facilities such as the gym, spa, restaurants, swimming pool were cleaned and in working condition. Our room was very cleaned and it had coffee maker, refrigerator, coffee, tea, water bottles. Also, we had a robe and slippers for each of us to wear. The WIFI worked very well. Breakfast was amazing, they had all kind of food warn and cold for all kind of appetite. We had an awesome experience, definitely recommend this hotel, and we’ll return.